Frequently Asked Questions
Everything you need to know about better sleep with Ozlo.
How do Ozlo Sleepbuds differ from regular noise-canceling headphones?
Unlike standard headphones, Ozlo Sleepbuds are specifically designed for comfort while sleeping, featuring an ultra-slim profile for side sleepers and noise-masking technology that covers disruptive sounds rather than just canceling them.
What is your return policy if I can't get used to them?
We offer a 90-night sleep trial. If you are not completely satisfied with your sleep quality after using Ozlo Sleepbuds, you can return them for a full refund within the first 90 days of purchase.
How long does the battery last on a single charge?
The Sleepbuds provide up to 10 hours of continuous use per charge, and the included smart charging case holds three additional full charges for a total of 40 hours of power.
Can I play my own music or podcasts on the Sleepbuds?
Yes, Ozlo Sleepbuds allow you to stream any audio content from your favorite apps via Bluetooth, in addition to using our library of pre-loaded soothing sleep sounds.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping times vary by location, typically ranging from 3 to 7 business days.
What kind of warranty comes with my purchase?
Every pair of Ozlo Sleepbuds is backed by a one-year limited warranty that covers manufacturing defects and hardware malfunctions under normal use conditions.